onecare wellness
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MONIVITA™ MONEY BACK GUARANTEE

WE stand by our products 100%, after all our products have been independently tested and proven success. In fact, we’re so sure you’ll love MONIVITA™, we’re backing it up with a money back guarantee. If for any reason you don’t love our products, we will give a full refund for your purchase.

HOW TO RETURN MONIVITA™ PRODUCTS

We are committed to your complete satisfaction and we feel it is important to give you ample time to experience the benefits of our health tonic. That is why we offer our 30 days satisfaction-guaranteed return policy.

MONIVITA™ 30-Day Refund Policy :
If you used our product, and are not satisfied, you may return them within 30 days from the purchase receipt packed with your return products with a Return Authorization Number (RMA#).

TO MAKE A PRODUCT RETURN, SIMPLY FOLLOW THESE STEPS

  1. Download the Refund Application Form (RAF) and fill out your details. (PDF Link)
  2. Send the form to us at [email protected] and wait for us to send you a Return Authorization Number (RMA#) upon approval
  3. Mail our products (used or unused) back to us within 30 days from the receipt of RMA# to the address below. Please include the RMA# on the label
    Onecare Wellness Sdn. Bhd.
    No. 23-3, The Boulevard, Mid Valley City,
    Lingkaran Syed Putra, 59200
    Kuala Lumpur, Malaysia.
    RMA#______________

 

WHAT’S NEXT

Upon receiving your Refund Application Form (RAF), we will respond within 2-5 business days with return instructions and an issued RMA number. Upon approval of your returned package, refund will be processed within 7-14 business days. Prior authorization is required on all returns.

Customer is responsible for return shipping charges. For your protection, we recommend that you use a traceable delivery service when shipping the items. Any purchase made by credit card will be refunded to the original credit card. For Paypal and iPay88 transactions, refunds can only be issued to the same credit card to which they were charged. Depending on the timing of your billing cycle, it may take up to two billing periods for your refund to appear. If the original credit card account has expired or been canceled, we can not issue a refund (no exceptions). We are not responsible for any charges/fees assessed by your banking institution.

TERMS AND CONDITIONS

  1. Refunds are only available for purchases made directly through Onecare Wellness Sdn. Bhd.
  2. Returned products without an issued RMA number will not be refunded
  3. All returned products must be well-packed in order to be refunded
  4. Shipping fees are non-refundable. Customer is fully responsible for return shipping charges
  5. Customers are entitled to claim a one-time refund only. If multiple orders for the same item(s) exist for an individual, only the first order may qualify for a refund within 30 days.
  6. Refunds are only offered for products returned to us within 30 days from ship date marked on the original receipt
 
See It to Believe It!
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Customer Reviews from Facebook
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All testimonials can be found at Praventac™'s official Facebook page, all comments are from our satisfied customers with their real profile.
  • Praventac™ customer review by Camia Camira
    Camia Camira
    Supply Praventac bulan pertamaku sudah hampir habis, dan hasilnya sejauh ini cukup membuat hati tenang karena jerawat-jerawat langgananku sudah mulai berhenti bermunculan! Selama aku mengkonsomsi Praventac, aku bahkan tidak menggunakan skin care (hanya menggunakan sun block).. Efek dari Praventac ini instant - ga instant sih, di minggu pertama jerawatku masih bermunculan dibeberapa spot.. asal rajin setiap hari minum hasilnya akan terlihat dibulan terakhir.. Aku akan melanjutkan Praventac dibulan ke-2 biar hasilnya lebih maksimal!
  • Praventac™ customer review by Nia Yang Kania
    Nia Yang Kania
    Saya punya jerawat batu yang lama hilangnya dan tidak kunjung mengecil, ditambah wajah saya berminyak dan warna kulit tidak rata / kusam. Suatu saat saya sedang mencari obat-obatan alternatif, saya datang di Praventac & Ag-Factor. Saya beli secara online pada hari Senin 02/12/19 dan barang sampai pada hari Jumat 06/12/19. Selama 2 minggu pertama, saya memperhatikan bahwa kondisi kulit saya itu berminyak dan ada beberapa jerawat batu yang susah hilang. Setelah 3 minggu, saya melihat jerawat batu mulai mengecil, Hanya tinggal bekasnya saja yang benar-benar sudah hitam dan susah hilang. Ini minggu ke 5 saya mengkonsumsi PRAVENTAC, sekarang wajah saya menjadi lebih lembab tidak ada lagi wajah kering setelah mencuci wajah, tidak kusam, jerawat besar hilang (kadang muncul jerawat yang kecil 1 atau 3). Sekarang hanya tersisa bekas jerawat yang agak sudah memudar, walau masih kelihatan tapi tidak seperti sebelumnya. 😁 _Icha_
  • Praventac™ customer review by Mohamad Imran Musannif
    Mohamad Imran Musannif
    I'm about to finish my 1 month supply of Praventac and I'm extremely happy with the results! I have bad acne on my back, chest, shoulders, neck and whiteheads around my nose and most of them have cleared up! I'm ordering my 2nd month supply and since I'm so impressed by the result I'm adding AG-Factor in my order! Thank you very much Praventac, you've made me a very happy man!
  • Praventac™ customer review by Malou Gonzales
    Malou Gonzales
    I bought this for my daughter who has been having a bad case of hormonal acne. Her face was usually very red and full of acne. After using Praventac for a month, we’re seeing visible results. The redness and pimples/acne are lesser. We hope that with continued use, her face will finally clear of acne. As the others have testified, it takes a few weeks to take effect but there’s definitely some good results.
  • Praventac™ customer review by Ning Boonprakob
    Ning Boonprakob
    I have to say i am so impressed with product. Started Praventac 2 weeks ago. I'm loving what i see... 😍 will order AG as well next order. Thank you for giving me hope to have clearer skin again.
  • view more  (750)
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