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Shipping Information
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STEP 1: Please make payment transfer to our bank below:
 

STEP 2: After making the payment. Please fill in the payment form below.
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STEP 1: Please visit any western union counter to make your payment. Customer is responsible to pay fees to the Western Union agent.
 

STEP 2: After making the payment. Please fill in the payment form below.
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Shopping Process
 
 
You make an online order
 
 
You will receive an Order Acknowledgement email once we receive your order.
 
 
You will receive a Shipment Notification email within 1 working day after payment verification.
 
 
Courier service provider delivers your order.
 
 
You’ll receive parcel with private packaging at your door step.
Guaranteed Delivery“ We guarantee all customers will receive their parcel.”
What happens if my delivery goes missing?
In case of any problems with your delivery, Onecare Wellness will be in direct contact with the carrier to resolve the issue as quickly as possible with as little inconvenience to you. We will make every effort to contact you and keep you informed of the progress of our investigation and where appropriate, deliver a replacement.
When will I get my items?
The “Delivery” timeframe is an estimate of when your items will be delivered to your shipping address. This includes warehouse processing, or “Ships” timeframe, plus carrier delivery time. Once your items are shipped from our warehouse, you will receive a Shipment Notification email with carrier and tracking information.
What time will my order be delivered?
Deliveries are made between 8 am and 5 pm. You can check the estimated delivery date and carrier by visiting our online Self Service for the latest status of your order. Onecare Wellness and its carriers are unable to provide an exact time of delivery.
 
Signature on delivery
If you will not be home to accept delivery of your product, consider shipping your product where someone you trust will be able to sign for your package. For your convenience, you may prefer to have your order delivered to your office address. If you choose this option, please include the name of your business in the address.
I will not be home on the scheduled delivery date.
As our carriers require a signature on delivery, the carrier will leave a calling card if you are not at home. You can then contact the carrier directly to schedule a new delivery appointment or alternatively, amend your delivery address.
Can I have my order delivered to an address other than my home?
For your convenience, you may prefer to have your order delivered to an alternative address such as your office address. If you choose to deliver to your office, please include the business name in the shipping address. Please note, if you choose this option, goods may be left with reception.
 
Acneminus®
With the combination of Praventac™ and Acneminus®, both helps to fight acne internally and externally for lasting clear skin!
www.acneminus.com
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